MobileRead Forums - View Single Post - Troubleshooting PW3 no longer connects to WiFi

simplyparticular · 02-19-2022, 03:57 PM

Went to sync a new library eBook to my Kindle PW3 and it no longer connects to our WiFi. I went through all of Amazon's steps here with no success. All our other devices connect fine.

Firmware is 5.13.7. The only recent change was I did pay the $20 to turn off ads so I could get book covers to show in sleep mode.

Charged my daughter's long-neglected PW3 (with ads), and hers is also not connecting to WiFi. It's still on 5.12.4, so it doesn't appear to be a firmware issue.

There has been no known change to our Verizon FiOS router, and rebooting it changed nothing.

Any ideas I'm missing?

02-19-2022, 03:57 PM	#1
simplyparticular Guru Posts: 610 Karma: 1395952 Join Date: Jul 2008 Location: New York Device: Oasis 3 & GlowLight 4	PW3 no longer connects to WiFi Went to sync a new library eBook to my Kindle PW3 and it no longer connects to our WiFi. I went through all of Amazon's steps here with no success. All our other devices connect fine. Firmware is 5.13.7. The only recent change was I did pay the $20 to turn off ads so I could get book covers to show in sleep mode. Charged my daughter's long-neglected PW3 (with ads), and hers is also not connecting to WiFi. It's still on 5.12.4, so it doesn't appear to be a firmware issue. There has been no known change to our Verizon FiOS router, and rebooting it changed nothing. Any ideas I'm missing?