Thread: Angry Robot Books Want Your Opinion on Ebook Pricing
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Old 04-05-2009, 04:30 PM   #44
mjh215
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LeeH;

It is great to see you here and know you are getting input from the community, that means a lot to me and the others. Most of us, I'm sure, understand that we can't expect everything off our wishlists. But as others have pointed out certain things WILL strongly impact your reputation.
  • Releasing your eBooks DRM free will earn you respect and a very loyal reader base who will go out of their way to promote your product.
  • Taking the time to provide a well formatted eBook in multiple formats may seem obvious, but it is often one that publishers fail on. Whoever prepares your eBooks would be welcomed to come to MobileRead for any advice on the subject.
  • Treat your customers with respect, we all know mistakes happen and errors can occur. If a text has issues, a ready response and replacement when available goes along way. Many users are fine buying from certain publishers if they behave like this even if they are prone to the occasional bad format, however when ignored or abusively told that no replacement will be made available customers often refrain from further purchases from that company.

Thanks again, and welcome to MobileRead!

-MJ
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