|
Is it worth escalating this?
To test the alleged battery life improvements in the new firmware, I broke with my habit and started reading a store bought kepub directly on my Sage. I discovered that it doesn't render the font properly, causing characters to be missing. Attachments 1-3 show in order kepub in Sage, kepub in Android app, kepub in PC app. As is clear, the Sage does not render properly, while the best rendering is on the Android app - all are using "publisher default".
I then decided to see what KOReader would do with it, so downloaded the epub from Kobo,de-DRMd it and sideloaded it. Attachment 4 shows the sideloaded epub in Nickel, attachment 5 shows it in KOReader.
It has long been said that no good deed goes unpunished, and this seems to fit. I bought a book, opened it on my Sage, and found it significantly flawed in my preferred device, while the sideloaded version in another app is probably the best. Hence the subject line - is it worth escalating this, given that Kobo's idea of a helpdesk seems to be modelled on the Vogons' example?
|