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roguexuk · 01-21-2022, 05:58 PM

Hi all,

I'm hoping to pick your brains, and sorry if this is in the wrong forum, it was a toss up between here & the Calibre one.

I treated myself to a Kobo Clara HD after Christmas. It seems to work great straight out of the box.

But once I started to sideload my books on through Calibre, the wifi sync just seems to stop - either hangs on 'Starting Sync' or 'Checking for Updates', and the connection keeps dropping.

I tried plugging it in & syncing with Kobo desktop, but the same thing happens. I've tried re-starting the router.

As I said, I have Calibre, I also have Kobo Utilities & the Kobo Touch Extended Plug-in. (I have it set to create 2 collection columns: tags & #myshelves)

I've been trawling through threads here & on Reddit, but haven't had much luck in fixing it.

Repairing Account doesn't make any difference. The Signing out of Account never seems to work - the screen just says signing out for a long time, in the end I give up & re-start it. The same goes with Factory Reset.

I've tried the trick of starting the sync & then tapping on the Wifi button, to force the connection to stay open, but that only worked once (took a couple of hours), but after that, it seemed to make the reader re-start.

The only thing that seems to work is the Manual Reset, which of course, means that I can only have the books I bought from kobo on the device. But the wifi sync is like lightning this way.
I can't tell you how many times I've manually reset this thing, and I only bought it 3 weeks ago!

Strangely enough, I also synced up my Aura (original), and at first it had the same problem after using Calibre, so I manually re-set it, connected it up to Calibre & it works fine!

I'm trying to figure out if there's some setting that I've checked for the Clara that's screwing things up, or if my database is screwed up (although according to Kobo Utilities the database is ok).

What do you think?

Thanks

EDIT: Ooh I forgot to say that although the sync hangs, it does seem to get as far as syncing book progress, l could still browse the store, but it wouldn't download any books I'd bought.

01-21-2022, 05:58 PM	#1
roguexuk Enthusiast Posts: 43 Karma: 10 Join Date: Mar 2010 Location: UK Device: PW4, Libra H20,Libra 2, Aura ONE & Clara HD	Syncing Problems Hi all, I'm hoping to pick your brains, and sorry if this is in the wrong forum, it was a toss up between here & the Calibre one. I treated myself to a Kobo Clara HD after Christmas. It seems to work great straight out of the box. But once I started to sideload my books on through Calibre, the wifi sync just seems to stop - either hangs on 'Starting Sync' or 'Checking for Updates', and the connection keeps dropping. I tried plugging it in & syncing with Kobo desktop, but the same thing happens. I've tried re-starting the router. As I said, I have Calibre, I also have Kobo Utilities & the Kobo Touch Extended Plug-in. (I have it set to create 2 collection columns: tags & #myshelves) I've been trawling through threads here & on Reddit, but haven't had much luck in fixing it. Repairing Account doesn't make any difference. The Signing out of Account never seems to work - the screen just says signing out for a long time, in the end I give up & re-start it. The same goes with Factory Reset. I've tried the trick of starting the sync & then tapping on the Wifi button, to force the connection to stay open, but that only worked once (took a couple of hours), but after that, it seemed to make the reader re-start. The only thing that seems to work is the Manual Reset, which of course, means that I can only have the books I bought from kobo on the device. But the wifi sync is like lightning this way. I can't tell you how many times I've manually reset this thing, and I only bought it 3 weeks ago! Strangely enough, I also synced up my Aura (original), and at first it had the same problem after using Calibre, so I manually re-set it, connected it up to Calibre & it works fine! I'm trying to figure out if there's some setting that I've checked for the Clara that's screwing things up, or if my database is screwed up (although according to Kobo Utilities the database is ok). What do you think? Thanks EDIT: Ooh I forgot to say that although the sync hangs, it does seem to get as far as syncing book progress, l could still browse the store, but it wouldn't download any books I'd bought. Last edited by roguexuk; 01-21-2022 at 06:18 PM. Reason: Stuff I forgot to say :-)