Quote:
Originally Posted by Gemini83
Yes it is a Kobo Glo HD, I installed the firmware, but it didn't fix the size problem. it must be a hardware problem. I will continue my research. Thanks again davidfor for your help
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Weird. To get some information, can you try running a command? This needs you to use telnet to get to the device.
To enable telnet on the device, you need to enable developers mode. This is done by opening the search, setting the search location to "My Books" and entering "devmodeon". You don't need to press the go button.
Then, connect to the WiFi. You need the IP address of the device for telnet. You can get that from the Device information page of the settings, but, I'm not sure if you can get to that. Your WiFi router should show it in its settings.
I'm skipping how to use telnet. If you have used it, you know. If you haven't, either ask or look on the internet for you OS. But, the username is "root" and there is no password.
Once you can telnet in, the commands to run, with the result I see on my Glo HD are:
Code:
[root@kobo ~]# ntx_hwconfig -s -p /dev/mmcblk0 PCB
NtxHwCfg_GetCfgFldStrVal:[WARNING]Config version too old !! Please update config file !!
E60Q90
[root@kobo ~]
Code:
[root@kobo ~]# ntx_hwconfig -s -p /dev/mmcblk0 DisplayResolution
NtxHwCfg_GetCfgFldStrVal:[WARNING]Config version too old !! Please update config file !!
1448x1072
From the screenshot, I am expect to see the result of this as "800x600". That would explain why you are getting the wrong screen resolution. Why that is happening is another thing.
Has this just started happening? Or is it a device you have bought second hand? If it started recently, what happened just before it started?