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Old 01-17-2022, 04:24 AM   #1
samir_mihail
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Posts: 3
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Join Date: Jan 2022
Device: Kindle Voyage
Unhappy Kindle Voyage frozen with white stripes over the standby image

Hi everyone! this is my first post here and I'm looking for some help or advice.
Yesterday I was hiking on a hill and my kindle was in my backpack. I sat on my backpack at some point and when I took it out it was like this:



The screen doesn't have a scratch. No damage on the back. It is always with full cover. The screen turns the light on for a few seconds and then it turns it off for half a second. I can't connect to it via USB cable.

I want to know: 1 how to assess the damage and if it's fixable; and 2 if I can get access to the files in it somehow

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