[jcf]

Hi there,

I have a brand new Kobo Sage, and I'm getting this error when I connect it to Calibre:

"Failed: Backing up Kobo device database"

I read in some threads here on Mobileread that a factory reset may fix it, so I did a factory reset (even though this is a brand new device), but I still get the error. The device also has the latest firmware version.

This is on Linux, running Calibre 5.34.

When I click "Show details", I get:

[Error 2] No such file or directory: '/Users/xxxxx/Documents/KoboBackups/KoboReader-KoboSage-N778190001972-20220110-174828.sqlite'

Note: I replaced my username with xxxxx

Can anyone let me know how to fix this problem?

Thanks in advance.

-jcf