Thread: Clara HD SD card image needed
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Old 01-06-2022, 06:36 AM   #653
davidfor
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Quote:
Originally Posted by keimo View Post
Thank you for the image!

I tried the factory reset for quite a while. Keeping the button pressed for like 5 seconds or longer makes the indicator light blink once and then stay on indefinitely. Then pressing it again and keeping it pressed makes the light go off again after 5 seconds or so. Keeping it pressed longer in either mode does not seem to make a difference. The screen is permanently stuck in "Restarting" with 5 progress dots.
Which time did you hold the power button down for 5 seconds? The first time is to make sure it is off. If the device is working correctly, the device will turn off and "Powered off" will be displayed. If the device is not working properly, you should hold the power button down for longer, I usually say 20 seconds, to ensure the device is off. In this case, the screen will not changed. The next step, step 5 which is the actual factory reset, only works when the device is being turn on. And you need to hold the power button down with the device connected to USB for the full 30 seconds for it to work.
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