Quote:
Originally Posted by Kendra
I ordered a gift card on 12/17 and still no credit, so I chatted for help today. My ticket is also being escalated.
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A week and some holidays, plus three more rounds of email ("you should have received an email with a gift card to get the credit," then "you'll get an email with a gift card to claim the credit," and finally "we have credited your account") and the bonus has now been credited to my account. That wasn't easy!
