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Originally Posted by Nanou
yes, the battery is charged that does not come from there.
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Does that mean you have charged it since this happened? If you are relying on the charge level from before, don't. You should assume that something ran the battery down when this happened.
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the sd card is good (reflashed and rechecked with mini tools partition).
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If you have a spare card, try it. You won't be the first person whose card tested OK but didn't worl. You can use a larger card and resize the books partition later.
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resetting with a paperclip next to the usb socket does not work.
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And I wouldn't expect it to. It simply restarts the device if it has hung. It won't do anything if the device is not actually running. You should try the last set of instructions on
https://wiki.mobileread.com/wiki/Kobo_Reset:_Glo_HD. That will format the root and book partitions and reinstall everything. It shouldn't be needed after using the image, but, sometimes it is.
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in short: the e-reader does not boot: it does not have access to the sd card. is the fault coming from the contacts? What can we do ? to clean ? can we get around the pb? Thanks a lot
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You can check to see if the contacts are clean and wipe them careful to clean them. Also check the cable to the screen is seated correctly and not damaged.
And to check: You asked for the image for a Glo HD. But, your device is listed as "Kobo glo". If you actually have a Glo, then the Glo HD image will not work. The hardware for each device is different, and the images are specific to the hardware.