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Old 12-28-2021, 07:26 AM   #1190
davidfor
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Posts: 24,905
Karma: 47303824
Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by Etough View Post
Hi davidfor, thanks for sending the image. I used it on the original micro SD, however when that did not work I also tried a new micro SD card.
The problem however still does exist because the Kobo Glo HD does not reboot.
When I plug the charger in and when I press and hold the on button, the backlight is turning on and always the same page is shown of when it bricked.
It bricked during the last update, and since than the touchscreen does not respond at all.
Also pressing and holding the reset button does not work.
Do you have anything else that I could try?
That the frontlight is coming on suggest the device is booting to at least the point where the dancing square/circles should be displayed. That the screen is not updated suggests it is damaged or disconnected. For the latter, check the cable has not been unplugged or damaged while you were changing the card.

If the screen is damaged, you will see lines on the screen. Though, they can be easier to see when looking at the back of the screen. There are also plenty of pictures of broken e-ink screens on this forum and the web in general to compare.

Pressing the reset button is only useful if the device is hung. It does not trigger a factory reset or anything like that. For the Glo HD, this is done by the last set of instructions on https://wiki.mobileread.com/wiki/Kobo_Reset:_Glo_HD. Try that and see what happens.

If it is an issue with the screen, it might be booting to the setup. You might be able to work out where on the screen to tap to get it to connect to the PC and see it. Unfortunately, I don't know for sure where they are for the Glo HD. I don't remember the style of its setup screen after a factory reset.
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