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It was an exhausting day. Luckily no shouters or meltdown, that's a small win. But it was busy and a lot of customers were of the difficult kind.
There's just been a press conference and, as usual, the prime minister was rather vague. Yes, non-essential stores have to close until at least January 14. But click/call & collect is allowed "like earlier this year". However, he doesn't explicitly state the rules. Are we allowed to let customers in to pick up their order or only have pick ups at the door? Earlier this year there had to be at least 4 hours between placing the order and picking it up and you had to make an appointment for a specific time slot so it wouldn't get too busy in front of the store. And between what hours are people allowed to pick up their order in stores.
The click/call & collect wasn't a huge success for us earlier this year. We never had more than a dozen customers a day, often much less. And with often there you would have the last customer shortly before official closing time but before that you wouldn't have a customer for hours. So you spend most of your day twiddling your thumbs. So I'm trying to convince my father to only be open for call-in orders and pick-ups between 10am and 2pm. Then you can do chores if there aren't any calls or pick-ups and then have the afternoon off. Not sure if he's going to go for it.
For now we assume customers aren't allowed in the store, so we'll set up the table in the entry way (that blocks the door and we have a nice long table so customers keep at a distance). My father does want to have people pick up their order at a set time, so it doesn't get too busy in front of the store.
Hopefully more detailed rules will be published shortly. And hopefully stores are allowed to open properly again mid-January, though I'm not getting my hopes up.
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