Thread: Kobo Clara not responding
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Old 12-16-2021, 02:56 PM   #4
koboy
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Posts: 1,198
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Join Date: May 2014
Device: Kobo Aura, Mini, Touch, Amazon Kindle.
Quote:
Originally Posted by jmf112 View Post
Good morning and hello,
I have a Kobo Clara which i have been using as a replacement for my Sony E-reader, up till now everything has been functioning well.
Last week i updated it and it hasn't functioned since.
It is stuck on a white screen with three black dots, my computer doesn't recognize its attached by USB and the power button flashes once when you connect it to power and then stays illuminated.
The only other thing that's happened since the update is that i charged it from a battery pack-could this have affected it?
Sorry for all the questions, its frustrating and unlike my old Sony does not have a reset button to push.
Regards,
Jim.
this may help regarding resetting your Kobo Clara HD. https://help.kobo.com/hc/en-us/artic...or-Kobo-Elipsa

best wishes koboy
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