MobileRead Forums - View Single Post - Problems loading new Kobo Clara from Calibre

Marg1780 · 12-04-2021, 08:46 PM

I just purchased a second Kobo Clara eReader and am trying to get them both working with Calibre on my Windows 10 laptop. They were purchased about a year apart, so their firmware/software versions are different.

I was running an older version of Calibre, around 5.17, I think. (I only update when a few versions have gone by because of the need to manually re-install some of my plug-ins.) When I tried to load the new Clara, I got an error page that began:

"Your Kobo is running an updated firmware/database version. As calibre does not know about this updated firmware, database editing is disabled, to prevent corruption. You can still send books to your Kobo with calibre, but deleting books and managing collections is disabled...."

I loaded a couple of books, just to see what would happen. They were perfectly readable but the Clara didn't recognize the series name/number as either a series or a collection name.

So, I updated to the current Calibre version (5.33.2) and got the plugins sorted out. Then I reset the new Clara to factory settings, set it up again using the Kobo app, then tried again to load a file to the new Clara. No error this time - a forward step - but the reader still isn't processing the series data. The filename shows as it always did "series name - 01 - title" but according to the Clara, it isn't either a series or a collection.

Is the new Calibre version somehow remembering that this function was turned off? (Am I going to encounter the same issue if I connect my older Clara? Right now I'm rather afraid to do that because that unit has several hundred books on it and I'd really hate to do a factory reset....) I have close and re-opened Calibre and tried again, to the same result.

There is one book on the reader which was downloaded by the Kobo app when I was installing, in case that is somehow screwing things up. (That did not happen when I installed my first Clara. I don't recall doing anything differently, so I expect that the default setting to "auto sync" has changed between then and now. ) It shows up as belonging to a series, so the function is working to some degree within the Clara itself. Just not with the book I'm sideloading from Calibre.

12-04-2021, 08:46 PM	#1
Marg1780 Enthusiast Posts: 29 Karma: 10 Join Date: Nov 2018 Location: Ontario, Canada Device: Kobo Clara	Problems loading new Kobo Clara from Calibre I just purchased a second Kobo Clara eReader and am trying to get them both working with Calibre on my Windows 10 laptop. They were purchased about a year apart, so their firmware/software versions are different. I was running an older version of Calibre, around 5.17, I think. (I only update when a few versions have gone by because of the need to manually re-install some of my plug-ins.) When I tried to load the new Clara, I got an error page that began: "Your Kobo is running an updated firmware/database version. As calibre does not know about this updated firmware, database editing is disabled, to prevent corruption. You can still send books to your Kobo with calibre, but deleting books and managing collections is disabled...." I loaded a couple of books, just to see what would happen. They were perfectly readable but the Clara didn't recognize the series name/number as either a series or a collection name. So, I updated to the current Calibre version (5.33.2) and got the plugins sorted out. Then I reset the new Clara to factory settings, set it up again using the Kobo app, then tried again to load a file to the new Clara. No error this time - a forward step - but the reader still isn't processing the series data. The filename shows as it always did "series name - 01 - title" but according to the Clara, it isn't either a series or a collection. Is the new Calibre version somehow remembering that this function was turned off? (Am I going to encounter the same issue if I connect my older Clara? Right now I'm rather afraid to do that because that unit has several hundred books on it and I'd really hate to do a factory reset....) I have close and re-opened Calibre and tried again, to the same result. There is one book on the reader which was downloaded by the Kobo app when I was installing, in case that is somehow screwing things up. (That did not happen when I installed my first Clara. I don't recall doing anything differently, so I expect that the default setting to "auto sync" has changed between then and now. ) It shows up as belonging to a series, so the function is working to some degree within the Clara itself. Just not with the book I'm sideloading from Calibre.