Quote:
Originally Posted by pavelh
I have contacted Kobo support a couple of times recently and always received an e-mail with a link to Kobo Customer Satisfaction Survey. I have never gotten a chance to fill it though :'(
The web site always says "You have either already completed the survey or your session has expired." 
Maybe somebody is filling these surveys for me :-D
Seriously though, did anybody experienced this too?
PH |
I've had this happen more times than I count. In my experience whenever my interaction with their alleged help desk was unsatisfactory, I got the message you did. If the interaction went well., I was able to complete the feedback survey