A refurbished device is a refurbished device, and one would hope that Kobo sold it as refurbished (and that they did actually refurbish it)
I think that your assertion is without basis, however, because there are variations in people's acceptance or otherwise of devices that may have slight or sometimes tricky issues, but they keep them (eg clicky back etc)
I know with other tech, eg phones, if one sends a phone away for a problem, it's quite likely they get someone else's refurbished phone back, and whilst I've never been happy with that idea I'm aware it happens.
As to returns, in the US my observation is that people willy nilly send back tech within the period allowed. How their consumer laws deal with a device sold on after that I don't know.
Quite frankly I wouldn't buy from the US, but that's me.
Last edited by Lynx-lynx; 12-04-2021 at 04:15 AM.
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