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Old 12-02-2021, 07:42 PM   #24
Uncle Robin
Diligent dilettante
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Join Date: Sep 2019
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Quote:
Originally Posted by zenji View Post
To get a bit 'political' for a moment, its this kind of resentment that I think its wise for companies to avoid.

One disproportionately angry and emotional customer (who STILL plans to buy from them) will undoubtedly have Rakuten Kobo fearing for the future of their balance sheet, that's for sure.
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