Quote:
Originally Posted by justloveebooks
Contacted support, they said it was a technical error, and will get back to me.
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So far (since Nov 16th, nearly a fortnight) no other message from support for this issue.
Had trouble with a few sideloaded books (Kindle DeDRMed and converted to EPub, tried sideloading from Mac). Needs further testing, but it seems, that even the books that are transfered to the Tolino Vision 6 from Mac, before it disconnects, are broken.
Issue is the following, which I contacted support about before realising, that these where sideloaded books:
Read another book, went to Tolino Main Page, paged through the booklist for a different book (Station Eleven). Tried to open that book, Cover was displayed, but after the cover paging 1 page forward resulted in 1 page forward in the old book. Could not go further in the book.
Support said to wipe the device, set to factory defaults and start new, which I will probably do at some point, but further testing of this error tells me the sideloading was at fault:
uploaded the same book to the Tolino cloud and download from there, that worked. Later had the same trouble the other way round, there I could not open the original (first read) book, which was instantly apparent, as that one was German, while I read Station 11 in English.
Started the Tolino new and could again open the first (German) book, will see how it goes. When I find the time, I will test a few more mac-sideloaded books and then whipe all of them and copy them again from a Winstick, which hopefully will work better.
Conclusion: Sideloading from Mac is unreliable without additional software.
Will report this sometime again to support with a suggestion to change the connection mode to better work with Mac.