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Old 11-18-2021, 09:14 AM   #72
therourke
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therourke began at the beginning.
 
Posts: 23
Karma: 10
Join Date: Sep 2016
Device: Kobo Clara HD
Quote:
Originally Posted by davidfor View Post
You mean you used the factory reset option on the Device information page of the Settings? If so, that isn't a complete factory reset. It formats the book partition, but, doesn't change the root partition. If you do the factory reset from the Developers options or externally, using the steps on https://help.kobo.com/hc/en-us/articles/360017605314, it will also format the root partition and restore the factory firmware. Updating after that is cleaner, especially if you don't want to use the latest version.

Downgrading the firmware without doing this might have issues. Usually, going back one or two firmware versions is OK. But, there are some firmware versions that it won't work for. Because of some of the updates, it is possible that 4.30.18838 is one of them.

For calibre, if you have version 5.31 installed, you should be able to install 5.32. But, without knowing what the error was, it is impossible to say what happened.
I did a factory reset from the developer menu, as you suggested.

The problems remain exactly as described above. Here is the error message once again (now on a freshly factory reset device, auto-updated immediately on first boot):

Quote:
calibre, version 5.32.0
ERROR: Error: Error communicating with device

IOError: disk I/O error

Traceback (most recent call last):
File "calibre\gui2\device.py", line 87, in run
File "calibre\gui2\device.py", line 513, in _books
File "calibre\devices\kobo\driver.py", line 1878, in books
File "calibre\devices\kobo\driver.py", line 180, in device_database_connection
apsw.IOError: IOError: disk I/O error
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