Thread: Firmware 4.30.18838
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Old 11-17-2021, 07:35 PM   #71
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by therourke View Post
I did the factory reset on the device. I then downloaded the older firmware and installed it manually. At this stage everything seemed to work again. My device has since updated and the problem comes returns.

If you have another way to factory reset I would be interested to try it.
You mean you used the factory reset option on the Device information page of the Settings? If so, that isn't a complete factory reset. It formats the book partition, but, doesn't change the root partition. If you do the factory reset from the Developers options or externally, using the steps on https://help.kobo.com/hc/en-us/articles/360017605314, it will also format the root partition and restore the factory firmware. Updating after that is cleaner, especially if you don't want to use the latest version.

Downgrading the firmware without doing this might have issues. Usually, going back one or two firmware versions is OK. But, there are some firmware versions that it won't work for. Because of some of the updates, it is possible that 4.30.18838 is one of them.

For calibre, if you have version 5.31 installed, you should be able to install 5.32. But, without knowing what the error was, it is impossible to say what happened.
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