Thread: Firmware 4.30.18838
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Old 11-15-2021, 07:10 PM   #60
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by therourke View Post
Using latest Calibre with 'try unsupported firmware' doesn't work. I can't see which books are on the device and nothing updates. Whether I check or uncheck unsupported firmware I get this error message:

I reset my Kobo Clara to factory (with latest firmware) and this doesn't solve the issue.
Which has absolutely nothing to do with using that option. The error says the database base is corrupt. Unfortunately, that happens for some known and some unknown reasons. That it is happened after the update is probably a coincidence. About the only reason it is more likely to be noticed after a firmware update is that the device gets rebooted. And when that happens, some existing issues, like a corrupted database, get noticed.

How did you do the factory reset? There are multiple methods and some produce different results. That you got corrupt database afters is strange. But, did the device take you through the setup process?
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