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Old 11-13-2021, 03:55 AM   #19
Josieb1
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Posts: 5,090
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Join Date: Nov 2009
Location: UK
Device: Kindle Scribe, Coloursoft, PW SE, Kindle 6, Kobo Libra 2, Clara BW
Quote:
Originally Posted by jiminrussell View Post
I got shipping notice for my cover a week and a half after it was delivered. It actually arrived the same day my Sage did, even though they sent me email saying the cover would be delayed by a week. It would be funny if it wasn't so sad.

Kobo needs to outsource this part of their business, they just can't get it right.

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I’m actually wondering if they have already outsourced the delivery side and that is where they are having problems, the complete disconnect between orders/refunds and shipping/returns.
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