Quote:
Originally Posted by davidfor
Did you get the refund? If so, stop worrying about it. It is there responsibility to arrange for the return. You have done your due diligence by contacting them multiple times.
If you don't have the refund, then keep hassling them. And you may need to think about poking them via their social media. Unfortunately, that seems to trigger action from a lot of companies that using their support doesn't.
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If Kobo doesn't try to get back the sage, maybe you can use it for science and let everyone us here see it's insides.