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jsp56 · 11-03-2021, 01:46 PM

Hi,

I wondered if I could ask for a spot of advice for how to use my international version Hisense A5? I have got in a bit of a muddle.

I bought the phone because LED lights give me headaches, and so I can't use a regular smartphone. However, I can't seem to use this screen either, because it gives me headaches too (oops). However, I have been getting on just fine for about a year, using it mirrored to my PC screen via scrcpy. (Mainly for sending text messages and uploading lateral flow tests.) So far so good.

Anyway, today I pushed the boat out and let my son use it (he's 11), as he was keen to have a go. The first thing that the phone did when we messed around on it a bit, was to ask us to put in a pin and we gave it 8888.

Unfortunately just after that, somehow it got locked, and asked for a 6-digit pin, and we have tried loads of different combinations of 4 digit and 6 digits pins, covering everything that I might ever have used, and none of them works. We are now locked out.

Unfortunately I now can't get it to mirror to my PC screen either so my son is battling to try to solve it (double ooops).

He tried doing the factory reset instructions here:
https://www.hardreset.info/devices/hisense/hisense-a5/

but at step 5 he gets a menu of three options in Chinese which all lead to other menus in Chinese, and we are not sure which options to choose. I wondered if anybody might be able to help?

Thanks so much for reading!

Jennifer

11-03-2021, 01:46 PM	#470
jsp56 Member Posts: 17 Karma: 10 Join Date: Jul 2020 Device: none	Locked out - ooops Hi, I wondered if I could ask for a spot of advice for how to use my international version Hisense A5? I have got in a bit of a muddle. I bought the phone because LED lights give me headaches, and so I can't use a regular smartphone. However, I can't seem to use this screen either, because it gives me headaches too (oops). However, I have been getting on just fine for about a year, using it mirrored to my PC screen via scrcpy. (Mainly for sending text messages and uploading lateral flow tests.) So far so good. Anyway, today I pushed the boat out and let my son use it (he's 11), as he was keen to have a go. The first thing that the phone did when we messed around on it a bit, was to ask us to put in a pin and we gave it 8888. Unfortunately just after that, somehow it got locked, and asked for a 6-digit pin, and we have tried loads of different combinations of 4 digit and 6 digits pins, covering everything that I might ever have used, and none of them works. We are now locked out. Unfortunately I now can't get it to mirror to my PC screen either so my son is battling to try to solve it (double ooops). He tried doing the factory reset instructions here: https://www.hardreset.info/devices/hisense/hisense-a5/ but at step 5 he gets a menu of three options in Chinese which all lead to other menus in Chinese, and we are not sure which options to choose. I wondered if anybody might be able to help? Thanks so much for reading! Jennifer Attached Thumbnails Last edited by jsp56; 11-03-2021 at 01:55 PM. Reason: Images didn't attach.