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Old 11-03-2021, 01:13 PM   #1
thelink10
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thelink10 began at the beginning.
 
Posts: 5
Karma: 10
Join Date: Nov 2021
Device: Kindle
Amazon Kindle 7th Gen stuck on Tree Screen after deleting ".active_content_sandbox"

Hi, so, i bought my kindle today, second hand. Everything worked great, but it was almost full of space, so, naturally, i thought "i should format the drive (like an usb) to get space for my book".
Before anything bad happened, i did a backup of everything it was on the kindle, just in case.
I deleted everything and got my books in. As soon as i disconnected the kindle, i got a message prompt on screen "kindle device error an unexpected error has occurred" and something else like "this error usually happens when removing the drive on a non-safe mode" i think.
The error screen stuck there for hours, so i thought i should just reset the kindle and everything would be fine...
So, im actually stuck on the tree screen, i tried do the 30 seconds reset button like 20 times but it just flashes the screen for a second, and nothing happens, no loading bar or anything, and if i try to plug it to my pc it wont recognize the kindle, so i cant put the files back.
i read in some forums that letting the battery die solved the problem, so i thought "i can maybe speed up the process instead of waiting for weeks for the battery to die". I took apart the kindle, removed the battery, and plugged in again... nothing happened, still did the flickering when i pressed the reset button for 30 seconds but nothing else.

Im really desperate as this point, there has to be a "forcefull" way for my pc to recognize the kindle or something right ? Please any help will be appreciated, i will give any details needed to solve the problem.

if it helps, the problem looks EXACTLY like this:
https://www.reddit.com/r/kindle/comm...ng_the_button/
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