Quote:
Originally Posted by Katsunami
Maybe we're a bit spoiled in the Netherlands. A two-week return policy is obligatory, and as many stores are already at the lowest possible margins, they're now competing with faster delivery times and longer return times. "Ordered today, delivered today", and with some stores you can order as late as 15:00 / 3 PM; some stores have a 60 day return policy now. I wouldn't be concerned if I bought a new reader. (Though I'd be miffed if I had to go through the return and swap hassle.)
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I went to a Chapters, which is a book store here in Canada, and was looking at getting a Forma. I have enough history with Kobos that I know it's a lottery every time you buy one as to whether you'll get a good screen. I asked the sales rep what there return policy is and they told me that once you open the box, you can't return for
any reason.