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My criticisms of baen match what Riocaz has stated above. The site looks old, it could seriously use an overhaul. The background need to go. Replace the site with something that says book shop rather than ancient fan-site. Make the navigation more intuitive, loose all the dark colours, it'll make the place more welcoming. Currently the front page has no common elements with the catalogue section. It feels like multiple sites. Bring it together have a common interface throughout the site. The suggestions I have made are a hell of a lot of work but I do think it would make a big difference to people when they first view the site.
As for content. Not one of my favourite SF/Fantasy authors are listed and those that are have a seriously limited back library.
Eg.
Raymond Feist - not listed
Trudi canavan - not listed
Stephen Baxter - not listed
Robin Hobb - not listed
Ben Bova - only 2 titles
I appreciate what they are doing by offering DRM free e-books and it's great that someone is out there trying to push the envelope so don't take my post as flaming the site. I'm not. I just feel it could use some attention.
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