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Tolino Alliance sucks on user-reported bugs. You have to report bugs to the registered book dealer, and they don’t care much. There is no central service or bug tracker for end users.
FYI, this darn bug is still in my Tolino Vision 5 (software 14.2.0), even though reported many times over the years …
After each crash or restart, the auto shut off time is reset to "Never", often resulting in the reader staying on for days and sucking the battery empty. This happens with both 5 and 15 minutes setting. It also doesn’t help to set Android’s timeout via the Debug Options → AOSP Settings.
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