Hello, thanks!
You can create a discussion here:
https://github.com/Kobo-InkBox/inkbox/discussions
Note that you will almost certainly have to open your device up to flash new kernels/images on the microSD card. If you can connect wires to the serial port, it would be even more helpful for debugging kernel and boot issues. You don't need to solder them, usually some toothpicks to hold them in place do the trick