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Old 10-11-2021, 11:29 PM   #86
rcentros
eReader Wrangler
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Posts: 7,915
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Join Date: Mar 2013
Location: Boise, ID
Device: PB HD3, GL3, Voyage
Quote:
Originally Posted by ZodWallop View Post
I do love my Kobos. But there have been grumbles on the early release devices for the Clara, Libra and Forma (I didn't pay attention to the Elipsa as I have zero interest in that device).
Quote:
Originally Posted by Sirtel View Post
Dunno about that. I bought my Libra upon release and I've been very satisfied with it. It has no faults other than a slightly uneven frontlight.
I think the main problem with the early defective Libras was very uneven lighting. But poor quality control doesn't mean every unit is going to be defective or even that a high percentage will be bad. What it means is inconsistency, and that the defective units have been released without quality control testing them.

Honestly I don't think there is a lot of quality control anywhere any more. Testing each unit is expensive and it's easier to deal with the problem when your customers get defective units by replacement. As long as the percentage is small enough, the hit to your reputation remains relatively small. Especially if you use the information gleaned from the returns to upgrade your production procedures.
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