Quote:
Originally Posted by tubemonkey
I don't have that issue with my 1st gen Show 5. In fact, I've never had any major issues with it. It's still my favorite Echo device and it gets used multiple times every day.
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It probably hasn’t updated to FW 5805754244 yet.
Mine has been a POS from the start. Photo backgrounds of clocks rarely work well. Clock keeps toggling off and on. Tips keep trying to display when they are turned off. And the damn thing cannot hear me from two feet away, but my Dot 3s two rooms away behind a closed door can. Maybe it got a bad set of chips.
Currently it only displays digital clock faces, no analog clock faces. It keeps defaulting to the attached bland clock background.
ETA: Last night (8 Oct 2021) I installed firmware update 5805754756. I can now use personal photos again as well as analog clocks. (See 2nd attached image.) However, the interface is still very non-intuitive and clunky and looks like it was developed by morons. Plus it takes a while (sometimes hours) for the proper photo(s) to be displayed. It is still very flaky!
ETA 2: I wonder if the issue with personal photos is more a Amazon Photos snafu than just a Show 5 FW fiasco. Amazon's Alexa app on iOS and iPadOS are both flaky and non-intuitive in places, especially when setting the Show 5 to use personal photos for the clock background from an iPhone or iPad. That has been an issue for a long time. It often takes several attempts to get the photos loaded correctly. Last night it simply quit working. So I set up an album in Amazon Photos cloud service just for the Show 5, and placed a few photos therein. That works, sort of, but it literally takes the Show a few hours to update to the selected photo. Clearly the FW is screwed up big time on the Show 5, and the Alexa app is flaky too. And of course Amazon Photos cloud service is also flaky and not well designed. Frankly I’m surprised Bezos was able to get a rocket into suborbital space for a few seconds with such incompetent employees.
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