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Asaki · 10-04-2021, 10:06 PM

Hello. I'm not sure if there's a more appropriate place to post this, but this forum came up when I tried searching for an answer.

Does anyone know if there's a way to use WalMart gift cards to buy eBooks from the Kobo shop?

I saw in the Kobo store's help page somewhere, it said you could use them. So I got a $5 digital card from MyPoints, and I can't get it to work.
It's a 16-digit number with a 4-digit PIN.
At the Kobo page, if I click "Gift Cards" at the top, and then "Redeem Kobo Card", it says "enter your PIN", and just says "Oops! Something went wrong. Please try again later."
Doesn't matter if I put the 16-digits, or the 4-digits, or all 20-digits.
If I fill up my shopping cart and try adding the gift card at the payment page, the loading icon pops up and just spins forever and nothing happens.
I'm on a Windows PC using Firefox, BTW, but I've tried some other desktop browsers as well.

So I went to WalMart's online store, decided to try to use two $5 gift cards to buy one $10 Kobo gift card. I didn't think it would let me, but the payment went through and everything, and then I received an email:
"Sorry, we had to cancel your order
Unfortunately, order [number] was flagged due to location restrictions on placing and shipping orders. As a result, we had to cancel the order. We're sorry for any inconvenience this causes."
I'm in the US? I don't know what this means. Nothing on the website, that I could see, suggested that only certain locations could purchase Kobo gift cards.

The last thing I tried, I saw a post here on the forum, someone mentioned something about linking their WalMart account to their Kobo account, but as far as I can tell, it didn't do anything for me.

Anyway, I'll probably just give up and trade them to someone else for some PayPal, but if anyone knows how to make it work, that would be cool.

10-04-2021, 10:06 PM	#1
Asaki Junior Member Posts: 3 Karma: 10 Join Date: Oct 2021 Device: Kobo, Nook HD+	Kobo Store - WalMart gift cards? Hello. I'm not sure if there's a more appropriate place to post this, but this forum came up when I tried searching for an answer. Does anyone know if there's a way to use WalMart gift cards to buy eBooks from the Kobo shop? I saw in the Kobo store's help page somewhere, it said you could use them. So I got a $5 digital card from MyPoints, and I can't get it to work. It's a 16-digit number with a 4-digit PIN. At the Kobo page, if I click "Gift Cards" at the top, and then "Redeem Kobo Card", it says "enter your PIN", and just says "Oops! Something went wrong. Please try again later." Doesn't matter if I put the 16-digits, or the 4-digits, or all 20-digits. If I fill up my shopping cart and try adding the gift card at the payment page, the loading icon pops up and just spins forever and nothing happens. I'm on a Windows PC using Firefox, BTW, but I've tried some other desktop browsers as well. So I went to WalMart's online store, decided to try to use two $5 gift cards to buy one $10 Kobo gift card. I didn't think it would let me, but the payment went through and everything, and then I received an email: "Sorry, we had to cancel your order Unfortunately, order [number] was flagged due to location restrictions on placing and shipping orders. As a result, we had to cancel the order. We're sorry for any inconvenience this causes." I'm in the US? I don't know what this means. Nothing on the website, that I could see, suggested that only certain locations could purchase Kobo gift cards. The last thing I tried, I saw a post here on the forum, someone mentioned something about linking their WalMart account to their Kobo account, but as far as I can tell, it didn't do anything for me. Anyway, I'll probably just give up and trade them to someone else for some PayPal, but if anyone knows how to make it work, that would be cool.