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ersott · 09-24-2021, 10:41 AM

Hello, I´m new with a kobo forma and have a problem

I try ti install patch for firm 4.26…. And The ereader is frozen, lights are on and ereader can’t turn off or stand by, totally frozen

I have tried a hard reset but it does not work either I do not know if I do it well due to the hardness when pressing the power button

any ideas? or I let the battery go off (the light is still on) to see if it serves as a reset

How long can it take for the battery to drain? was at max when frozen

Thanks

09-24-2021, 10:41 AM	#1
ersott Evangelist Posts: 413 Karma: 650430 Join Date: Apr 2010 Device: Kindle paperwhite2, Ipad Air, Kobo Aura H2o	Kobo forma frozen Hello, I´m new with a kobo forma and have a problem I try ti install patch for firm 4.26…. And The ereader is frozen, lights are on and ereader can’t turn off or stand by, totally frozen I have tried a hard reset but it does not work either I do not know if I do it well due to the hardness when pressing the power button any ideas? or I let the battery go off (the light is still on) to see if it serves as a reset How long can it take for the battery to drain? was at max when frozen Thanks Last edited by ersott; 09-24-2021 at 10:43 AM.