Quote:
Originally Posted by cc_in_oh
When I do add action > smart home > all devices I get a list of available devices, all non-Ring lights except the Ring outdoor smart plug, followed by an Unsupported list which includes all the Ring sensors. Am I missing a skill or something?
As I said, Alexa routines do respond to sensor triggers so I thought I had Ring and Alexa integrated properly...
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I have no idea.
If you are feeling bold, try deleting the sensor device, or maybe scan for devices again? Or enable/disable the skill. Just a caveat, in the past, I've had devices in routines, and when I deleted the device (or maybe it was disable the skill), the action step that used the device was deleted.
Right now, I have two groups named "front" both which look like ring sensor groups; one has a lot more options then the other.
If you are patient, I would give Amazon a call first.* I have had some success when something wonky with devices happens in the past.
* Amazon will probably point the finger at Ring. You'll call Ring and they will point the finger at Amazon. You'll call Amazon again and get someone who knows something and they will solve your problem.
