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tomsem · 09-21-2021, 02:19 PM

BTW, I spent last half hour in chat with Amazon support about trade-in credit: it’s telling me that my PW4 in good condition is only worth $5 (same as one not in good condition) instead of the expected $30. They said they would send it to the “Concerns Team”, and that it would be fixed. We will see.

In meantime, I may check to see if any of the family members I have loaned older Kindles to want an upgrade to PW4, in which case, I’ll trade one of those in instead.

Since this thing doesn’t ship until at least the end of next month, not really urgent.

09-21-2021, 02:19 PM	#19
tomsem Grand Sorcerer Posts: 6,959 Karma: 27060153 Join Date: Apr 2009 Location: USA Device: iPhone 15PM, Kindle Scribe, iPad mini 6, PocketBook InkPad Color 3	BTW, I spent last half hour in chat with Amazon support about trade-in credit: it’s telling me that my PW4 in good condition is only worth $5 (same as one not in good condition) instead of the expected $30. They said they would send it to the “Concerns Team”, and that it would be fixed. We will see. In meantime, I may check to see if any of the family members I have loaned older Kindles to want an upgrade to PW4, in which case, I’ll trade one of those in instead. Since this thing doesn’t ship until at least the end of next month, not really urgent. Last edited by tomsem; 09-21-2021 at 02:26 PM.