[CallOfCth'reader]

Originally Posted by BobC

Follow-up to my previous post - have a look at https://forums.moneysavingexpert.com...y-fedex-fee/p2

Is this the same Debt Collection Company - I'm a little suspicious that they say you shouldn't contact Fedex.

Also have a look at https://ask.fedex.com/help/en-gb/acc...ontrol-account.

BobC

Yes, ControlAccount is the company.

Kobo sent me a follow up email that said not to talk to the debt management company (which is fine for them to say), but that if I wanted to I could pay FedEx and then send Kobo the receipt for a refund of the money.

At the moment I'm just waiting to see if I hear anything else. If I do, I'll pay the bill and then claim it back from Kobo.