Quote:
Originally Posted by patrik
Did you call FedEx and tell them that Kobo said "ignore it"? Maybe they can reach out to Kobo?
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No, the letter from the debt management company said that communication should go through them, so I gave them a call. I explained the situation, and the guy on the phone said that they'd had a few other calls with the same problem. So they are referring it back to FedEx with the details, and said if I don't hear anything else it's been cancelled by FedEx. So, fingers crossed.
The "advice" from Kobo customer service was worth than useless. I should have contacted FedEx with the details upon receiving the invoice, but you live and learn.
