Quote:
Originally Posted by raygj
my apologies .I had thought that you have received the " FedEx invoice" via Email.
so you say that you received the supposed genuine " FedEx invoice" via snail mail?..
you are not a FedEx customer.
you are only a destination/address for the delivery of the 'local/domestic Kobo UK store' purchased Kobo reader .
It's only a possibly that Kobo is their customer.
Just "ignore the invoice from FedEx, as advised by Kobo customer services",
It still sounds like a scam letter.£88.25 to cover "import duty/VAT"??????????
"I have now received a demand from a debt recovery agency."
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Yes, snail mail invoice. It may be a screw up by either FedEx or Kobo, but it's genuine. The original FedEx invoice contains the delivery information that was on the package, and the debt management letter contains the info from the FedEx invoice.