Quote:
Originally Posted by sirbruce
If 1 out of 100 Kindle 2s are defective, then it's expected that 1 out of 10,000 customers get 2 defective Kindle 2s. If they sold 100,000 - 500,000 Kindle 2s so far, it's not surprising that a small population of customers with multiple defective Kindle 2s exist.
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The number is way beyond 1%. That would be an acceptable number for most product launches. The K2 launch had a very high defect rate, and its most likely in the double digits.