Quote:
Originally Posted by Hitch
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Right, because hiring someone to replace me, as the primary contact, the person who answers all the questions, etc. (that self-publishers NEVER bother to educate themselves on, which, BTW, is not my freaking job, I must add), is easy peasy and cheap. (sigh).
Hitch
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You could change your pop up to read "Calls a charged at $2.50 per minute" and really bill them. I would also tell them this as soon as you pick up the phone.
You may see their attitude change rapidly.