Originally Posted by Moejoe
The standard is still set. The customer has the right not to provide payment if he finds the service not up to par, or for a number of reasons, even after the completion of a meal. It happened all the time in a restaurant I used to work at. We had one chap who wouldn't pay because the wine he had with his meal was unsatisfactory. Another because he said the waiter was 'discourteous'. This was a Hotel, quite a swanky one, not Pizza Hut or anything like that.
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