Quote:
Originally Posted by binaryhermit
Sounds about right, not saying that all old people are a massive pain in the ass to deal with, but in my two years plus working in a grocery store, the customers that are a massive pain in the ass to deal with are almost all old people or Instacart shoppers.
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Do you realize how difficult grocery shopping is for many elderly people? Most stores are huge, navigating them can be tough if not almost impossible. Lines can be long as stores have reduced employees, few offer baggers anymore. I never see employees helping older folks to their cars anymore either. With no bagger, there is no one to assist the customer to their car.
I've taken care of an elderly person who couldn't get to the store on her own, and I sometimes take my 90 year old independent mother to the store. The entire process is more difficult from beginning to end than it was even 20 years ago. For someone who is slower getting around, by the time they get to the checkout, they can be exhausted.
And I didn't mention the electronic advances that have complicated payments as well, for those who struggle with technology. The checkout clerks are short tempered as well at times.
Not one store in my area offers any type of real help to their elderly or physically challenged customers. The customer has to ask for help, then stand and wait until someone responds to the page. As recently as the mid 90's, when I did our shopping for a family of 6, every store had a clerk and a bagger at each checkout. That bagger would automatically take my stuff to my van, unless I told them I would get it myself.
Getting old isn't for sissies. Younger folks need to remember that.