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TellyH · 03-31-2009, 05:39 PM

Hi all,
I am now on my third fourth Kindle (which I have not yet opened because I'm so discouraged by the entire process.) The first Kindle developed a faulty screen (text partially obliterated) after three months of usage. The second never did connect successfully to the Wispernet, and the third would not allow me to use the button to navigate (the "silver line" was totally missing.) After the third go-round, I actually asked for a refund. I am so tired of packing up the faulty Kindles and heading of to the UPS store, which isn't that close to where I live; however, they said that it isn't an option and that even though it isn't my fault that I keep receiving one defective Kindle after another, that's what I have to do either until one actually works or the year warranty runs out. I'm pretty disillusioned.

03-31-2009, 05:39 PM	#65
TellyH Junior Member Posts: 1 Karma: 10 Join Date: Mar 2009 Device: Kindle	Hi all, I am now on my third fourth Kindle (which I have not yet opened because I'm so discouraged by the entire process.) The first Kindle developed a faulty screen (text partially obliterated) after three months of usage. The second never did connect successfully to the Wispernet, and the third would not allow me to use the button to navigate (the "silver line" was totally missing.) After the third go-round, I actually asked for a refund. I am so tired of packing up the faulty Kindles and heading of to the UPS store, which isn't that close to where I live; however, they said that it isn't an option and that even though it isn't my fault that I keep receiving one defective Kindle after another, that's what I have to do either until one actually works or the year warranty runs out. I'm pretty disillusioned.