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Just to give an indication of the bugginess of their software design: I've just done a factory reset. Factory, right? Back to its original state, you would think.
What do I see after logging back on when I go to collections? All the collections that were there from when I had sideloaded books with Calibre. (Shelves were turned into collections by a Calibre plugin.)
What kind of "factory settings" is this?
Some titles have even already been added to those collections. Which is weird, because the collections were created by Calibre. But the titles that are in that collection now, are from the Kobo environment. (They are not downloaded, it's just the titles there.) Which suggests to me that it's the interference of double titles -- from the sideload and from the Kobo environment -- that causes the problems.
I have serious doubts whether this will ever get right again. What a mess. Even a factory settings can't solve it. (Note: I've only done a factory reset, I haven't connected the device to a computer yet.)
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