Quote:
Originally Posted by franklekens
However, there's serious issues with the Kobo site, it seems to me. I had done this and had access to the full site again.
I left it. Later in the day, I googled a book on my desktop. Google took me to the Kobo shop, but for some reason to the English version. Fine. I logged in, no problem.
This morning, I tried getting a book onto my device via the Kobo Plus subscription I have. It's a Dutch book, it's a Dutch subscription. The device said: sorry, this is not available in your region.
I went to my desktop. I tried to access the Kobo shop. It took me to the English version. The book wasn't available there. I went to the URL for the Dutch version. It gave me a time-out, inaccessible.
Server trouble? No. I repeated the process of deleting the cookies. Now I could access the Dutch version of the page again.
That's just not right. Cookies or not, it shouldn't result in a *time out* when trying to reach a specific language page.
I suggest they invest a little in their software & website development team, or something.
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It sounds like you've changed your street address in your account to be outside your original region. Change it back to your hometown, especially in billing details, and you should gain access to those books again.
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