MobileRead Forums - View Single Post - Problems on detecting Kobo Libra H20 on Macbook pro 2020

YouSleepIWatch · 07-08-2021, 10:00 AM

I recently purchased an M1 Macbook Air to replace my aging Intel Air. Now I'm running into this problem where the M1 Air doesn't see my Aura H2O. The M1 Air is running the latest Big Sur and the old Air was running Catalina but worked fine with all the previous releases.

I'm using a USB C -> USB A adapter that seems to work fine for everything I've tried it on. It was a little odd though. When I first plugged the H2O in, the dialog popped up on the reader asking whether to connect or not but the screen was frozen on the H2O and I couldn't tell it to connect. So after rebooting the reader it wouldn't connect. Then, out of the blue, when I plugged it in one time the dialog came up, I told it to connect and all was fine. I thought I was home free. But that was the first and last time I've was able to connect. It will charge the reader fine but not connect no matter what I try.

The reader was running way old v3.x firmware from 2015 so I updated it to the latest v4.26.16704 hoping that would fix the issue but it made no difference. There are some nice UI enhancements though so the upgrade wasn't for naught.

I can always use the old Air or my Mini desktop to manage the reader but it would be much more convenient to be able to use the new machine. My first inclination would be to buy a USB C -> micro USB cable and get rid of the adapter but since the adapter works fine on everything else including a USB powered drive I'm not sure that will make any difference.

Any other suggestions?

07-08-2021, 10:00 AM	#8
YouSleepIWatch Junior Member Posts: 3 Karma: 10 Join Date: Jul 2021 Device: Kobo Aura H2O	I recently purchased an M1 Macbook Air to replace my aging Intel Air. Now I'm running into this problem where the M1 Air doesn't see my Aura H2O. The M1 Air is running the latest Big Sur and the old Air was running Catalina but worked fine with all the previous releases. I'm using a USB C -> USB A adapter that seems to work fine for everything I've tried it on. It was a little odd though. When I first plugged the H2O in, the dialog popped up on the reader asking whether to connect or not but the screen was frozen on the H2O and I couldn't tell it to connect. So after rebooting the reader it wouldn't connect. Then, out of the blue, when I plugged it in one time the dialog came up, I told it to connect and all was fine. I thought I was home free. But that was the first and last time I've was able to connect. It will charge the reader fine but not connect no matter what I try. The reader was running way old v3.x firmware from 2015 so I updated it to the latest v4.26.16704 hoping that would fix the issue but it made no difference. There are some nice UI enhancements though so the upgrade wasn't for naught. I can always use the old Air or my Mini desktop to manage the reader but it would be much more convenient to be able to use the new machine. My first inclination would be to buy a USB C -> micro USB cable and get rid of the adapter but since the adapter works fine on everything else including a USB powered drive I'm not sure that will make any difference. Any other suggestions?