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Old 07-06-2021, 03:13 PM   #3
JSWolf
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Posts: 79,899
Karma: 146918083
Join Date: Nov 2006
Location: Roslindale, Massachusetts
Device: Kobo Libra 2, Kobo Aura H2O, PRS-650, PRS-T1, nook STR, PW3
Quote:
Originally Posted by CallOfCth'reader View Post
Apologies if this would be more suitable in the Kobo forum, but it's not actually concerning the device itself.

So, I ordered a Kobo Elipsa from the Kobo UK store. It was dispatched from the Netherlands, to the UK, and arrived about a week ago. Today, I received an invoice from FedEx for the sum of £88.25 to cover "import duty/VAT paid by Fedex, or clearance charges, or both".

Has anyone else in the UK had this? I was under the impression that taxes (etc) were included in the price charged by Kobo!
Kobo UK has a phone number you can call to speak to someone about this.

United Kingdom: 0-800-404-9511
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