It sounds like a great peice of kit. The software has flaws, as one would expect. I recall Sony had similar flaws, which were fixed by the community. Fortunately kobo comes rooted and is open. I am optimistic that there will be significant community development for this device. But yeah, the standard software needs work, and I suspect it will always be flawed. Hopefully it can be modified by the community, but if not, developers will create better tools. Though I appreciate this thread is primarily about the standard software.
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