Thread: Firmware 4.28.17826
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Old 07-01-2021, 10:05 AM   #42
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by Cootey View Post
Update: I don't know why somebody told me this would bypass the upgrade. You only have two choices at setup: WiFi or Kobo desktop app. Both force an update immediately. So I'm missing something.
You can prevent the update if you use the Kobo desktop to do the setup. After the setup is finished, and before you eject the device, remove the firmware update files. Then eject and it will run without an update.

But, I doubt the problem is with the firmware, but, it won't harm to try this. As mentioned in another reply, it sounds like the database is being corrupted. If this is continuously happening after factory resets, and you can't find a pattern to cause it, it might be failing storage in the device. We do see this with the older devices and replacing the internal SD card, where possible, can fix things. In this case, it is a brand-new device, so I hope it isn't having problems. I haven't noticed anyone else having problems, but, if they are not connecting to the PC or restarting the device, it is less likely they would notice.
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