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Old 06-28-2021, 06:51 AM   #10
Cootey
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Posts: 1,339
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Join Date: Apr 2017
Device: Kobo Mini, Libra Colour & Elipsa; Kindle Paperwhite 3 & 4; iOS apps
Ghost eBook Purchase on an Elipsa

Quote:
Originally Posted by Skydog View Post
BTW, in case you did not see my updated BT post, caution if experimenting. I went to bed with the battery at around 90% and it was down to 28% the next morning. As there is no visual on/off indication, it's impossible to know if it is actually off. Hopefully, BT usage was the culprit.

Kudos to a helpful CS rep. I'll keep an eye on your thread and hope your factory reset cleared the gremlins.
Thanks for the update. I’m glad you got your issues sorted out.

Unfortunately, things are still bizarre over here. I’ve noticed the following problems (and relayed them to the tech.)

1. When side loading books for the first time, the home screen opened after processing the books, but something was wrong. My books were missing. The layout was as if I had no books. A search of collections showed most collections had no books anymore; the books I side-loaded weren’t in My Books>Books>Recent; and all my downloaded books had been removed.

Side-loading the same books onto my Clara caused no problems, with all the new books showing up at the top of My Books>Books>Recent.

Once I repaired my account, the side-loaded books reappeared, but they were sprinkled throughout the books in Recent instead of clumped up top—they were alphabetized with the other books that had recently downloaded. However, the collection counts were repaired, and the books that belonged in the collections were restored. I still had to download them again, however.

2. Every time I side-loaded books, I experienced the same results: the books were missing, and I needed to repair my account. It’s ridiculous to repair the account after each side-loading session.

3. The book I purchased on my Elipsa while the tech was on the phone with me would not allow me to set it as “unread”. I needed to update its status using my Clara, then sync the Elipsa. Why is this happening? 😖

4. Sometime between when I talked to the tech and when I was trying to fix the side-loading disappearing book issues, I noticed *thirty-four* of my purchased books were mysteriously removed from my Elipsa and marked as archived. What on earth? When I synced, they disappeared off my Clara as well. After all, they were removed and archived! I certainly didnt do that. I was reading some of them! LOL Do you realize how much time it takes to individually restore thirty-four books on Kobo’s site? I wonder what is going wrong to cause so many bizarre glitches.

I’ve requested a new unit. We’ll see how it goes.


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